Subscription Terms of Use
Effective 12 March, 2025

Please read these Terms carefully and check them regularly as they may change from time to time, subject to Section 3, below.

1. Applicability: These Subscription Terms of Use (these “Subscription Terms”) provide the general terms and conditions that govern your monthly subscription with Gradia for the Gradia website located at www.gradia.co.uk (the “Website”) regarding the subscription services offered to you on the Website and more fully described in Section 5, below (the “Subscription Services”). To make these Subscription Terms easier to read, your use of the Subscription Services, the Website, and the Gradia applications made available through the Website (the “Software”), along with the Gradia-controlled social media pages and any content, functionality, and services offered on or through the Website, Software, and social media pages, shall also be subject to and governed by the Terms of Use, which can be accessed at https://gradia.co.uk/pages/terms-of-use. If there is any inconsistency between these Subscription Terms and the Terms of Use in relation to the Subscription Services, these Subscription Terms shall prevail. Definitions used in the Terms of Use shall apply to these Subscription Terms unless stated otherwise.

Please Note: Each of the promotional prize draws (the “Prize Draws”) offered on the Website are also governed by additional terms and conditions. Prior to participating in any Prize Draw, please carefully read the Experience Rules (located on the footer of the Website) and the Official Rules.


2. Your Acceptance of These Subscription Terms: You accept and agree to be bound by these Subscription Terms when you register and pay for the Subscription Services. Please see Subsection 5(F), below, for your cancellation rights. If you do not wish to be bound by these Subscription Terms, you may not register for or pay for the Subscription Services.


3. Changes to These Subscription Terms: Gradia may modify these Subscription Terms at any time, in our sole discretion. To the extent permitted by law, all changes are effective immediately when we post them and apply to all access to and use of the Subscription Services, thereafter, save in respect of any changes that impact your Subscription Services and/or Membership Fees as set out in Subsection 5(D) below. Your continued use of the Subscription Services following the posting of revised Subscription Terms means that you accept and agree to the changes. You are responsible for checking these Subscription Terms regularly to ensure that you understand the Subscription Terms that apply at the time of your access to or use of the Subscription Services.


4. Age Requirement: You must be at least 18 years old, a student in higher education and a legal resident of the United Kingdom to use the Subscription Services.


5. Subscription Services: The Subscription Services are offered only for your personal, non-commercial use, and not for the use or benefit of any third party. We may, in our sole discretion, refuse to offer some or all of the Subscription Services to any person who is receiving the Subscription Services (a “Subscriber,” “you,” or “your”), or to any potential Subscriber.

A. Membership: To become a Subscriber, please visit the Website and select the appropriate button on the Prize Draw’s webpage, and then choose which one of our subscription offers best suits your needs. Follow the instructions to enter your full, legal name, contact, and payment information, and complete your payment. Your use of the Subscription Services (“Membership”) will include receiving an automatic set number of entries into each applicable Prize Draw: (i) Available to online entries on the Website on the first day of each month of Subscriber’s active Membership; and (ii) Closing to online entries on the Website that same month. For example, if the Membership Fees (as defined in Subsection 5(B), below) are £10.00/month for 45 entries, then Subscriber will receive: 45 entries into each Prize Draw.

B. Membership Term: Your Membership will commence as soon as your initial payment of the Membership Fees is processed and will automatically renew each month without notice until you cancel in accordance with Subsection 5(F) below (the “Membership Term”).

C. Changes to Subscription Services and/or Membership Fees: Gradia reserves the right to change the Subscription Services and/or adjust the Membership Fees at any time at its sole discretion, provided that any changes will take effect following notice to Subscriber and at the next billing cycle. Subscriber will have the option to cancel at any time in accordance with Subsection 5(F) below.

D. Cancellation and Suspension by Gradia: Gradia reserves the right to cancel or suspend the Subscription Services at any time and for any reason, with prior notice to the Subscriber. If Subscriber fails to timely pay any Membership Fees in accordance with these Subscription Terms, Gradia may suspend or cancel the Subscription Services.

E. Cancellation by Subscriber: To cancel: Visit your Account page, select “Manage Subscriptions”, and click “Cancel” for the subscription you wish to terminate. Alternatively, submit a Model Cancellation Form via email to info@gradia.co.uk.

Model Cancellation Form Example:

To: Gradia Ltd
I hereby give notice that I am cancelling my Gradia Subscription
Subscriber Name: __________
Subscriber Email: __________
Subscriber’s Address: __________
Order Number of Membership to be Cancelled: __________
Date: __________

F. Refunds: Membership Fees support the charitable causes and entry to the Prize Draw(s). Gradia will not provide refunds for a Membership Fee after a Drawing has occurred. If refunded, any entries into an applicable Prize Draw(s) associated with such Membership Fees will be withdrawn and are not eligible to win.

G. Termination of Right to Use Subscription Services: Gradia has the right to suspend, delete, and/or disable your access to the Subscription Services if it reasonably determines that you have violated these Subscription Terms or that your conduct would damage Gradia’s reputation or goodwill. Any entries received before the termination date will remain eligible, subject to the Official Rules.


6. Account Registration and Security: To enjoy full access and use of our Subscription Services, you may be asked to provide certain registration details or other information to create a user account (an “Account”).

A. Account Information: It is a condition of your use of the Subscription Services that all the information you provide is correct, current, and complete. You may not use someone else’s name, or any name, location, other public profile information or image that violates any third-party rights, is against the law, or that is offensive, obscene, or otherwise objectionable. You agree to promptly notify us if any of your information changes or is inaccurate.

B. Account Security: Your Account is for your personal use only. You may not allow others to use your Account and may not transfer your Account to any other person or entity. You must safeguard the confidentiality of your password, and if you are using a device that others have access to, log out of your Account after using the Subscription Services. You are responsible for all activity that occurs under your Account, including any activity by unauthorised users, unless you can demonstrate that any unauthorised use was not due to your fault or negligence. If you suspect or know of unauthorised access to your Account, change your password and immediately notify Gradia by sending an email to info@gradia.co.uk.


7. Privacy Notice: Please review the Privacy Notice to learn about: (A) What information we may collect about you, (B) What we use that information for, and (C) With whom we may share your information.


8. Disclaimer of Warranties: The subscription services are provided on an as is and as available basis for your use, without warranties of any kind, either express or implied, including without limitation, warranties of satisfactory quality, merchantability, fitness for a particular purpose, title, non-infringement, and those arising from course of dealing or usage of trade. Gradia makes no warranty as to; The quality, accuracy, completeness, or reliability of any content available through, or the performance of, the services. Your ability to access or use the subscription services at the times or locations of your choosing. The operation of the subscription services being uninterrupted or error-free. Defects being corrected. The subscription services being free of viruses or other harmful components. Use of the subscription services is at your sole risk.

Because some jurisdictions do not allow the disclaimer of implied warranties, the foregoing disclaimers may not apply to you.

9. Breach of these Subscription Terms: You are responsible for compensating the following persons in full for any losses or damage they suffer which is caused by your breach of these Subscription Terms: Gradia and its parents, subsidiaries, and affiliated companies, and all of their respective past and present officers, directors, employees, agents, and representatives (collectively, the “Released Parties”).


10. Limitation of Liability; Sole and Exclusive Remedy: To the maximum extent permitted by law, the released parties are not responsible and will have no obligation or liability resulting from: (i) incorrect or incomplete information, whether caused by you or otherwise, technical errors, or by any of the equipment or programming associated with or utilised by Gradia. (ii) technical failures of any kind, including, but not limited to outages, malfunctions, interruptions, or disconnections in phone lines or network hardware or software or scheduled or unscheduled maintenance. (iii) the use or the inability to use the subscription services. (iv) unauthorised access to or alteration of your transmissions or data. (v) statements or conduct of any third party on the website. (vi) any other matter relating to the subscription services. (vii) the cost of procuring substitute goods, services, or technology. (viii) any indirect, incidental, consequential, or special or exemplary damages arising out of or in any way connected with access to or use of the subscription services. To the full extent permissible under applicable law, gradia’s aggregate liability to you or any third party in any circumstance shall not exceed one hundred pounds (£100). Your sole remedy for any breach of these subscription terms is to: Terminate your account and your membership, and discontinue use of the subscription services, the website, and the software.


11. Contracting Entity, Governing Law; Jurisdiction: Subscribers are contracting with Gradia UK Limited. All matters relating to the Subscription Services and/or these Subscription Terms, and any dispute or claim arising therefrom or related thereto (including non-contractual disputes or claims), shall be governed by and construed in accordance with the laws of England and Wales. You can bring proceedings in respect of these Subscription Terms in the English courts. However, if you live in another part of the UK, you will also benefit from any mandatory provisions of your local laws and can bring legal proceedings in either the English courts or the competent court of your country of habitual residence.


12. General:

A. Relationship of Parties: No joint venture, partnership, employment, or agency relationship exists between you and Gradia due to these Subscription Terms or your use of the Subscription Services.

B. Assignment: Gradia may assign these Subscription Terms, in whole or in part, to any person or entity at any time with or without your consent. You may not assign these Subscription Terms without Gradia’s prior written consent.

C. Equitable Remedies: You agree that Gradia would be irreparably damaged if the terms of these Subscription Terms were not specifically enforced, and therefore, Gradia shall be entitled to appropriate equitable remedies in addition to other remedies available under applicable laws.

D. Force Majeure: Neither you nor Gradia will be liable for any failure or delay in performance under these Terms for causes beyond the other party’s reasonable control, including but not limited to acts of God, government, flood, fire, civil unrest, terrorism, strikes, or other labour problems.

E. No Waiver: If Gradia fails to enforce any provision of these Subscription Terms, it will not be considered a waiver of that provision or the right to enforce it in the future.


13. Contacting Gradia:

All questions and concerns regarding these Subscription Terms should be directed to info@gradia.co.uk.

Alternatively, you can write to us at:

Gradia Ltd,
PM House, Old Portsmouth Rd,
Peasmarsh, Guildford,
United Kingdom, GU3 1LZ,
Attn: Gradia Customer Service.

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